Area Agency on Aging for Southwest Florida HELPLINE: 866-413-5337

COVID-19 Updates Including Vaccine info

COVID-19 Vaccines in Southwest Florida

Florida has developed a pre-registration system to schedule COVID-19 vaccinations for priority populations. To pre-register go to

Visit for the latest on Florida vaccinations, including where to call to pre-register for those who do not have Internet access.

Florida has many locations providing COVID-19 vaccines to eligible persons. The state is prioritizing persons 65 years of age and older, health care personnel with direct patient contact, and residents and staff of long term care facilities.

Please be aware that some locations are only serving very specific populations, such as frontline health care workers.

Appointments may be required.

This list (click hyperlink) includes vaccination sites and contact information for scheduling appointments in your county, and will continue to be updated as more sites and vaccines become available.

The staff and volunteers at the Area Agency on Aging are eager to help. If you have questions about health and wellness workshops, SHINE Medicare counseling, and/or need information on food pantries in our local communities, please call the

Elder Helpline at 866-413-5337 (866-41-ELDER).

Visit our events calendar to find upcoming events.

For the time being, SHINE counseling sessions will now be conducted over the phone, rather than in person. SHINE counselors will still be able to assist you with your Medicare issues, including access to preventive services, cost-saving programs, and identifying and reporting Medicare fraud.

If you need assistance, our Fort Myers office and the Elder Helpline are open from 

Monday – Friday, 8 am to 5 pm.

If you have an emergency, please call 911.

Update: COVID-19 Helplines for Mental Health Assistance

COVID-19 Facts & Information

If you have questions about COVID-19, please contact the Florida Department of Health’s 24/7 call center at 866-779-6121 or email

An official message from Medicare:

Unfortunately, scam artists are using the coronavirus pandemic to try to steal your Medicare Number and other personal data, but you can protect yourself. If you get a call or email offering COVID-19 items like a test kit or a mask and they ask for your Medicare number, hang up or delete the email! Guard your card.

Learn more about scams and how to report suspected Medicare fraud at