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Medicare & Moving: What You Need to Know Before You Change Your Residence

A move—whether across town, across the country, or across the globe—can bring exciting new beginnings. But for people with Medicare, it also brings important steps to protect your coverage. Understanding what changes (and what doesn’t) can help you… Read More

Public Service Announcement: Protect Yourself from AI‑Enabled Scams

Artificial intelligence is transforming nearly every part of daily life — including how scammers operate. Across Florida and the nation, fraudsters are now using AI tools to make their schemes more convincing, more urgent, and harder to detect…. Read More

Spot, Avoid and Report Scams – Webinar Today!

The Consumer Financial Protection Bureau (CFPB) joins other government agencies to offer a webinar focused on preventing financial harm from government imposter scams. Scammers pretend to be someone they’re not — including government agencies — to steal your… Read More

Spotting Government Imposter Scams

This World Elder Abuse Awareness Day, join the Elder Justice Coordinating Council, government agencies, and organizations across the country to spread the word about government and business imposter scams. Government imposter scams are a serious problem: in 2025, the… Read More

Medicare Minute: Understanding Medicare & Medicaid – What Older Adults in SW Florida Should Know

Navigating health coverage can feel overwhelming, especially when you’re juggling multiple programs. Many older adults in Southwest Florida qualify for both Medicare and Medicaid, and understanding how these two programs work together can help you save money, avoid… Read More

Understanding Medicare Appeals: What to Do If Your Coverage is Denied

If Medicare denies coverage for a health service or item you need, you still have options. Both Original Medicare and Medicare Advantage plans offer formal appeal processes that allow you to request a review of the decision. Knowing… Read More

How to Avoid Fake Prize, Sweepstakes and Lottery Scams

You get a call, email, or letter saying you won a sweepstakes, lottery, or prize — like an iPad, a new car, or something else. But you know it’s a scam because of what they do next: they… Read More