Area Agency on Aging for Southwest Florida HELPLINE: 866-413-5337
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Volunteer to Be a Medicare Counselor

Make a difference by helping others navigate Medicare, join our team! In Florida, your local SHIP program is SHINE (Serving Health Insurance Needs of Elders). Learn more about volunteering with SHINE here. We currently need volunteers in DeSoto, Glades, Hendry and Sarasota counties.

SHINE counselors provide unbiased support to Medicare beneficiaries and their families so they can make informed decisions about their care and benefits.

News from FEMA: Disaster Recovery Center Open in Collier County

FEMA has opened a Disaster Recovery Center in Collier County to provide one-on-one help to Floridians affected by Hurricane Milton and Hurricane Helene. Survivors of Hurricane Debby can also be served by the center.

Survivors do not need to visit a center to apply for assistance. Survivors are encouraged to apply online at DisasterAssistance.gov or by downloading the FEMA App. FEMA does not distribute cash at Disaster Recovery Centers.

Center location:
Collier County

Sugden Park

4284 Avalon Drive Naples, FL 34112

Hours: 9 a.m.– 5:30 p.m. | Monday-Sunday

To find other center locations go to fema.gov/drc or text “DRC” and a Zip Code to 43362. All centers are accessible to people with disabilities or access and functional needs and are equipped with assistive technology.

Homeowners and renters are encouraged to apply online at DisasterAssistance.gov or by using the FEMA App. You may also apply by phone at 800-621-3362. Lines are open every day and help is available in most languages. If you use a relay service, captioned telephone or other service, give FEMA your number for that service. For an accessible video on how to apply for assistance go to FEMA Accessible: Applying for Individual Assistance – YouTube.

For the latest information about Hurricane Milton recovery, visit fema.gov/disaster/4834. For Hurricane Helene recovery information, visit fema.gov/disaster/4828. For Hurricane Debby recovery information, visit fema.gov/disaster/4806. Follow FEMA on X at x.com/femaregion4 or on Facebook at facebook.com/fema.

Download the official press release from FEMA.

Comunicado de Prensa de FEMA: Centro de Recuperación por Desastre inicia operaciones en el condado Collier

La Agencia Federal para el Manejo de Emergencias (FEMA, por sus siglas en inglés) abrió un Centro de Recuperación por Desastre en el condado Collier para brindar asistencia personalizada a los residentes de Florida afectados por el huracán Milton y el huracán Helene. Los sobrevivientes del huracán Debby también pueden obtener servicios en el centro.

Los sobrevivientes no necesitan ir a un centro para solicitar asistencia. Se anima a los sobrevivientes a solicitar en línea en DisasterAssistance.gov/es o al descargar la aplicación móvil de FEMA. FEMA no distribuye dinero en efectivo en los Centros de Recuperación por Desastre.

Ubicación del centro:

Sugden Park

4284 Avalon Drive

Naples, FL 34112

Horario: lunes a sabado de 9 a.m. a 5:30 p.m.

Para encontrar la ubicación de otros centros, visite fema.gov/drc (enlace en inglés) o envíe un mensaje de texto con la palabra “CENTRO” y un código postal al 43362. Todos los centros son accesibles a las personas con discapacidades o necesidades funcionales y de acceso y están equipados con tecnología de asistencia.

Se anima a los propietarios de viviendas e inquilinos a solicitar en línea en DisasterAssistance.gov/es o usando la aplicación móvil de FEMA. También puede solicitar por teléfono al 800-621-3362. Las líneas están abiertas todos los días y la ayuda está disponible en la mayoría de los idiomas. Si usa un servicio de retransmisión, teléfono con subtítulos u otro servicio, proporciónele a FEMA el número para ese servicio. Para ver un video accesible sobre cómo solicitar asistencia visite FEMA Accesible: Cómo solicitar Asistencia Individual .

Para información actualizada sobre la recuperación tras el huracán Milton, visite fema.gov/es/disaster/4834. Para el huracán Helene, visite fema.gov/es/disaster/4828. Siga a FEMA en X en x.com/femaregion4 o Facebook en facebook.com/FEMAespanol.

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La misión de FEMA es ayudar a las personas antes, durante y después de los desastres.
FEMA se compromete a garantizar que la asistencia por desastre se brinde de manera equitativa, sin discriminación por motivos de raza, color, nacionalidad, sexo, orientación sexual, religión, edad, discapacidad, dominio del inglés o situación económica. Cualquier sobreviviente de un desastre o miembro del público puede comunicarse con la Oficina de Derechos Civiles de FEMA si considera que tiene una queja por discriminación. Puede ponerse en contacto con la Oficina de Derechos Civiles de FEMA en FEMA-OCR@fema.dhs.gov o a través del número gratuito 833-285-7448.

Descargue el comunicado de prensa oficial de FEMA.

Medicare Minute: Medicare Preventive Services

What is preventive care?

Preventive care is the care you receive to prevent illness, detect medical conditions, and keep you healthy. During this Medicare Minute, we’ll look at Medicare’s coverage of preventive services and review the screening, vaccines, and counseling that can help you stay on top of your health. A quick reference handout is available for download that will include everything covered in this blog post and more.

Medicare Part B covers many preventive services with no cost-sharing, as long as you meet the eligibility requirements and follow the guidelines below.

Is it covered by Medicare?

Preventive services recommended by the U.S. Preventive Services Task Force are covered with zero cost-sharing, so you will not owe any deductible or coinsurance when you receive them. You can find a list of those services on Medicare.gov’s page on Preventive & Screening Services. You can also call 1-800-MEDICARE or read your Medicare & You handbook for a full list.

Do I meet the coverage criteria?

For many of the covered preventive services, you have to meet certain criteria based on your age, sex, or certain risk factors. Your health care provider should be able to tell if you qualify.

Am I seeing the right kind of provider?

  • Original Medicare: To get preventive services with no cost-sharing, you should see a provider that accepts assignment, also known as a Medicare-participating provider. Many providers accept assignment, but you should ask your provider in advance if they accept assignment. If you see a non-participating or opt-out provider, you may be responsible for part or all of the cost of your service.
  • Medicare Advantage: It is usually best to receive services from an in-network provider. Contact your provider to learn if they are in-network for your plan, or contact the plan to learn which providers are in-network. If you go out-of-network, you might be responsible for part or all of the cost of your preventive service.

What will happen during my annual wellness visit?

The Annual Wellness Visit (AWV) is a yearly appointment with your primary care provider to create or update a personalized prevention plan. Medicare Part B covers the AWV if you have had Part B for over 12 months and you have not received an AWV or your Welcome to Medicare Visit in the last 12 months.

At your Annual Wellness Visit, your doctor may:

  • Check your height, weight, blood pressure, and other routine measurements
  • Give you a health risk assessment, which might include a questionnaire that you complete before or during the visit
  • Review your functional ability and level of safety
  • Learn about your medical and family history
  • Make a list of your current providers, durable medical equipment (DME) suppliers, and medications
  • Create a 5-10 year screening schedule or check-list
  • Identify risk factors and current medical and mental health conditions along with related current or recommended treatments
  • Screen for cognitive impairment, including diseases such as Alzheimer’s and other forms of dementia
  • Screen for depression
  • Provide health advice and referrals to health education and/or preventive counseling services aimed at reducing risk factors and promoting wellness

What the annual wellness is not:

  • It is not a head-to-toe physical
  • Although Medicare Part B covers the Annual Wellness Visit with no cost-sharing, depending on your visit, you may be responsible for paying a facility fee and/ or cost-sharing on any diagnostic services you receive

What is genetic testing fraud and abuse?

Genetic testing fraud or abuse can occur when Medicare is billed for genetic screenings or tests that are not medically necessary and were not ordered by the beneficiary’s treating physician. We often see scammers offering cheek swab tests to obtain a beneficiary’s Medicare information, which the scammers can then use for fraudulent billing or medical identity theft. Genetic testing is often advertised as one of the following:

  • Cardio/cardiac genetic screening/test
  • DNA screening/test
  • Hereditary cancer screening/test
  • Dementia screening/test
  • Parkinson’s screening/test
  • Pharmacogenetics (medication metabolization)

Look for these red flags to avoid genetic testing fraud and abuse:

  • A company offers you “free” testing without your treating physician’s order
  • A company uses “telemedicine” to offer you testing over the phone and arrange for an unrelated physician or “teledoc” to order the tests
  • Medicare is billed (often thousands of dollars) for a broad range of genetic tests that you do not request or possibly even receive
  • A company requests your Medicare number at a health fair, senior center, assisted living facility, mall, farmers market, or church-sponsored wellness event

To prevent genetic testing fraud and abuse, make sure to work with your trusted health care provider on your preventive health. Protect your personal information and Medicare number. Always read your Medicare statements for any suspicious charges. And finally, if you received a cheek swab or genetic screening/test that was not medically necessary, report your concerns to your local Senior Medicare Patrol (SMP).

Who to contact for more information:

  • Your doctor: If you would like to schedule preventive care (such as an Annual Wellness Visit or Welcome to Medicare visit) contact your doctor or health care provider.
  • State Health Insurance Assistance Program (SHIP): Contact your SHIP if you would like to learn more about how Medicare covers preventive services or if you are confused why a provider is charging you for preventive care. SHIP counselors are trained and trusted to provide unbiased Medicare counseling. In Florida the program is referred to as SHINE (Serving Health Insurance Needs of Elders). In Southwest Florida, call toll-free: 866-413-5337 or email shineinfo@aaaswfl.org.
  • Senior Medicare Patrol (SMP): Contact your SMP if you believe a provider is fraudulently billing you for preventive services or if you have experienced genetic testing fraud. SMPs empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report potential health care fraud. In Southwest Florida, call toll-free: 866-413-5337 or email shineinfo@aaaswfl.org.

The Medicare Rights Center is the author of portions of the content in these materials but is not responsible for any content not authored by the Medicare Rights Center. This document is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $2,534,081 with 100 percent funding by ACL/HHS.  The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS, or the U.S. Government.

Enjoy Pizza and Support Seniors Recovering from Disaster!

When disaster strikes, our community’s seniors are among the most vulnerable. Whether it’s Hurricane Ian, Helene, or Milton, many older adults face overwhelming challenges—from securing temporary housing to replacing essential items like walkers, wheelchairs, appliances, food, or medical supplies like Ensure and incontinence products.

Order Blaze Pizza, Help Seniors in Crisis Recover!
Join Us for a Blaze Pizza Fundraiser on Friday, October 18.

We’re partnering with Blaze Pizza to raise funds that will directly assist seniors in crisis, helping them rebuild their lives after a disaster. By simply enjoying a delicious meal with friends, colleagues, and family, you’ll be supporting our mission to provide urgent relief, including meals and essential supplies.

A portion of every purchase will go directly to helping seniors in our community recover and thrive after disaster strikes. Your meal can make a lasting impact—don’t miss out!

Together, we can be a lifeline for seniors in their time of greatest need.

How can you show your support?

On Friday, October 18, 2024, from 11:00 a.m. – 10:00 p.m., Blaze Pizza in Fort Myers (13250 S. Cleveland Avenue, Fort Myers, FL 33907) will donate 20% of proceeds from your meal back to our organization.

To take part in this fundraising event, show this flyer in-store or use promo code 1352 A when placing your order online.

Valid for dine-in and take-out only. Alcoholic beverages excluded.

Can’t make it to Blaze Pizza?

You can still show your support. Make a donation to the Area Agency on Aging for SWFL online or send a check to our office, details available on our website. 

Your ongoing support means the world to local seniors in need. Thank you for standing with us!

How Tai Chi for Arthritis Can Benefit Your Health

Arthritis can be a painful and debilitating condition, but there are gentle, holistic approaches that can help manage its symptoms. One such practice is Tai Chi, particularly tailored for arthritis. This ancient Chinese exercise promotes health and well-being through slow, deliberate movements and controlled breathing. Here’s how Tai Chi for Arthritis can positively impact your overall health:

1. Improved Muscle Strength

Muscle strength is crucial for maintaining joint health and supporting your body. Strong muscles act as stabilizers, protecting your joints from undue stress and injury. When you engage in Tai Chi, you perform movements that gradually build and tone muscles. This strength not only contributes to better joint support but also promotes greater physical function, enabling you to carry out daily activities with more ease.

2. Enhanced Flexibility

Flexibility is key to moving comfortably and avoiding stiffness, a common challenge for those with arthritis. Regular practice of Tai Chi improves your range of motion, helping you move more freely. The gentle stretches in Tai Chi encourage the circulation of blood and body fluids, aiding in healing and reducing stiffness. Many people with conditions like fibromyalgia, scleroderma, and ankylosing spondylitis, which often cause joint stiffness, find that Tai Chi helps release tight joints and muscles, offering relief and improving their mobility.

3. Boosted Fitness Levels

Fitness plays a critical role in your overall health, including the proper functioning of your heart, lungs, and muscles. Incorporating Tai Chi into your routine is a low-impact way to enhance cardiovascular health, improve lung capacity, and increase endurance. Over time, Tai Chi for Arthritis can lead to better balance, posture, and overall physical fitness. It’s a safe and effective way to build fitness without the strain associated with more intense workouts.

Conclusion

Tai Chi for Arthritis offers a gentle, effective way to manage arthritis symptoms while improving overall health. Through consistent practice, you can experience greater muscle strength, improved flexibility, and enhanced fitness, all of which contribute to a better quality of life. Whether you’re looking to alleviate pain or simply move with more ease, Tai Chi may be the exercise solution you’ve been seeking.

For a more in-depth article on the benefits of Tai Chi from the Tai Chi for Health Institute, visit: https://taichiforhealthinstitute.org/why-tai-chi-for-arthritis/.

Medicare Minute: Medicare and Immigration

You don’t have to be a U.S. citizen to be eligible for Medicare. If you are not a U.S. citizen, but are lawfully present, you may be able to get Medicare coverage, depending on your situation.  There are two ways non-citizens can be eligible for Medicare. Let’s learn how.

Do you qualify for Federal Disability or Retirement benefits?

You will qualify for Medicare if you qualify to receive or currently receive:

  • Social Security retirement benefits
  • Railroad Retirement Benefits (RRB)
  • Social Security Disability Insurance (SSDI)

Regardless of your citizenship or how long you have lived in the U.S., if you qualify for these benefits, you qualify for Medicare.

These benefits are tied to your U.S. work history, or the work history of a spouse or sometimes family member. Even if you have not been in the U.S. long or have not worked long enough, you may still qualify based on your spouse’s work history or benefits.

If you aren’t sure if you qualify for these benefits or have enough work history, contact the Social Security Administration (SSA).

*If you’re eligible and ready to enroll, or have questions about Medicare eligibility and enrollment, you should contact SSA. You can call the national helpline (800-772-1213), go to www.ssa.gov, or visit your local branch to enroll.

Are you a lawful permanent resident who has lived in the U.S. for 5+ years?
If you meet both of these requirements—you are a lawful permanent resident and have been in the
U.S. for 5 years prior to enrolling in Medicare—you are eligible for Medicare:

  • Lawful Permanent Residents (LPRs) – LPRs are non-citizens who are allowed to live in the U.S. indefinitely. To get LPR status and a “green card,” you must apply with the U.S. Citizenship and Immigration Services.
  • Five-Year Residency Requirement – The five years begins the day someone arrives in the U.S. with the intention of establishing a home, not just visiting. You can still leave the U.S. temporarily, meaning for no more than six months.

*Use the National Immigration Legal Services Directory to find immigration service providers in your area. You can find the directory at www.immigrationadvocates.org/legaldirectory/.

Be aware of people trying to steal your Medicare number
Medical identity theft happens when someone steals your personal information and uses it to get medical treatment or equipment and bills your insurance for it. Healthcare companies can try to reach people in various ways, like television commercials, radio ads, events, mailings, phone calls, and text messages. Some of them may be legitimate, but some could potentially be scammers trying to steal your personal and/or medical identity information.

  • Protect your Medicare and/or health ID number and only share it with your health care provider or trusted person. Protect your Medicare card like you would a credit card. Scammers have various ways of stealing someone’s Medicare number and other personal information.
  • Detect medical identity theft by reading your Medicare statements often. If you see services or prescriptions that you didn’t know about or receive, your Medicare and/or health ID number could be considered “compromised.”
  • Report potential medical identity theft to your local SMP. It can affect your medical and health insurance records, and your ability to receive services or equipment in the future when it is medically needed. It can also lead to incorrect costs for both you and the Medicare program. Reasons to report:
    • You gave out your Medicare and/or health ID number:
      • Over the phone or internet to someone offering additional benefits, durable medical equipment, genetic testing, COVID-19 testing/supplies, back braces, etc.
      • At a fair or other gathering as a check-in or to receive free services
      • In response to a television or radio commercial, Facebook ad, postcard, or print ad requesting a Medicare number
    • You are contacted by a debt collection company for a provider bill  you do not owe
    • You received boxes of bracers, testing kits, or other medical supplies in the mail that you did not request
    • A Medicare and/or a Medicare Advantage plan denies or limits your coverage or benefit because of a medical condition you do not have

Download the full handout with local SHIP/SMP contact information to resources and directories (pdf).

For more information call 866-413-5337 or email shineinfo@aaaswfl.org for assistance in Southwest Florida.

The Medicare Rights Center is the author of portions of the content in these materials but is not responsible for any content not authored by the Medicare Rights Center. This document was supported, in part, by grant numbers 90SATC0002 and 90MPRC0002 from the Administration for Community Living (ACL), Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

Set a Reminder! Medicare’s Open Enrollment Period Runs from October 15 – December 7

Don’t miss this important opportunity! Take time to consider your options, SHINE can help you make an informed decision for your Medicare coverage in 2025. To learn more, register today for our webinar on October 18.

For those currently enrolled in Medicare, SHINE will be offering in-person counseling events this fall.

SHINE is here to help. To learn about other counseling options, call the Helpline at 866-413-5337.

SHINE counselors are available Monday – Friday to assist you with Medicare’s Open Enrollment and all matters related to Medicare including access to preventive services, cost-saving programs and identifying and reporting Medicare fraud.

Tropical Storm Helene – Prepare Now

Ahead of Tropical Storm Helene, make good use of the following resources to help you prepare:

We will continue to share updates and resources via our social media accounts. You can find the Area Agency on Aging for SWFL on Facebook, Twitter, LinkedIn, and Instagram.

Want to know how you can help local seniors in crisis? Donate to the Area Agency on Aging for Southwest Florida! Your contribution will help us continue our work in the community by meeting the known and emerging needs of seniors.