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Those who are happiest are those who do the most for others.

Booker T. Washington

You are never strong enough that you don't need help.

~ Cesar Chavez

No act of kindness, no matter how small, is ever wasted.

~ Aesop

The time is always right to do what is right.

~ Martin Luther King Jr.

We can't help everyone, but everyone can help someone.

~ Ronald Reagan

Fortune always favors the brave, and never helps a man who does not help himself.

P.T. Barnum

We make a living by what we get, we make a life by what we give.

~Winston Churchill

Latest event:12/02/2015Collier County – Medicare AEP (Annual Enrollment Period) Event View Calendar
Our website is devoted to members of our population aged 60 and over, and their caregivers, loved ones and those who serve them. The objective of this website is to provide you with as much information as possible to enable you, or your caregiver support network, to make informed decisions regarding your care choices. We recognize that a tiny bit of assistance can make the difference between remaining independent or premature placement in assisted living or nursing home settings.
We are an Aging and Disability Resource Center that has a customer-focused system for information and referrals to public and private pay long-term support options. By being the point of entry to long-term care programs, fragmentation is reduced and optimal use of all resources is assured to assist those in need. Our service area includes: Charlotte, Collier, Desoto, Glades, Hendry, Lee and Sarasota counties.

How do we fulfill our mission?

The Elder Helpline responds to inquiries from a person, or on behalf of a person, regarding public and private resources and available services. Certified information specialists provide unbiased information. They can direct people to the resources of their choice that are most capable of meeting their needs; and when appropriate, contact the resource for the person to initiate services.

Planning and Advocacy

The agency’s staff develops an annual area plan with input from the community, the Advisory Council and Board of Directors. The area plan reflects the needs, trends and issues relating to elder services in the 7 counties we serve and details how the agency plans to allocate funding to meet the needs. The information gathered also forms the foundation for any advocacy initiatives the Board and Advisory Council undertake on behalf of seniors in our communities for future service planning and funding.

Quality Assurance

The agency holds itself and its contracted service agents, accountable for their performance by setting performance measurement standards and monitoring the implementation of the area plan. Client satisfaction surveys are conducted annually as well as analysis of budgets and clients served which assist in identifying areas of best practice or needing improvement.

Learn More

Please take a moment to participate in the Department of Elder Affairs’ No Wrong Door survey .