Area Agency on Aging for Southwest Florida HELPLINE: 866-413-5337

Careers

Careers at the Area Agency on Aging for Southwest Florida

Do you have a passion for helping others?  Are you sensitive to the needs of elders and people with disabilities?  Are you seeking a career in the nonprofit or government fields?  If the answer to any of the above questions is “yes,” consider joining our team at the Area Agency on Aging for Southwest Florida.

Jobs at AAASWFL

The Area Agency on Aging for Southwest Florida provides careers in the elder care network as well as essential business functions.  The Area Agency on Aging for Southwest Florida is an Equal Opportunity Employer (EOE) and a Drug-Free Workplace.  Applicants must pass drug testing and Level II background screening.

Salary for any posting is commensurate with knowledge and experience.  A competitive benefits package is provided to employees. All positions are located at our main office in North Fort Myers.

Open Positions:

Intake Specialist (Long-Term Care Services Specialist)

The Area Agency on Aging for Southwest Florida (AAASWFL) seeks a strong communicator with human services experience, excellent interpersonal skills and initiative for a Long Term Care Services Specialist vacancy. Completion of an online assessment is required for all potential applicants (see below).

The Long Term Care Services Specialist is responsible for screening older adults and adults with disabilities for Medicaid and non-Medicaid related services. These assessments are performed over the phone, using a standardized screening tool. These specialists strive to provide efficient, timely, and consumer-friendly services to individuals in need of government-funded elder care and disability services.

In addition to excellent customer service and communication skills, Long Term Care Services Specialists must also have strong computer talents to effectively enter and track client data. Applications should have related experience as a caseworker, case manager, intake specialist, or have other familiarity with the long term care client population.

Bilingual (Spanish/English) candidates are encouraged to apply.

TO APPLY:

Read the full Long Term Care Services Specialist job description here In order to apply for the Long Term Care Services Specialist position, applicants must first complete an online assessment, located at: https://www.ondemandassessment.com/link/index/JB-NOQZTA177

You will have an opportunity to submit your resume when you take the assessment. Only applicants who complete the online assessment will be contacted about this position.

Helpline (Information & Referral call center) Specialist – BILINGUAL PREFERRED

AAASWFL is seeking an empathetic specialist to provide information, referral and intake services to consumers, their caregivers and other professionals. The specialist needs excellent interpersonal and computer skills to provide non-biased information. Completion of an online assessment is required for all potential applicants (see below).

Information and Referral Specialists are the “face of the agency,” often serving as peoples’ first point of contact with AAASWFL. I&R Specialists primarily work with consumers via telephone; they are excellent, unbiased listeners who strive to provide excellent customer service through the Agency’s Elder Helpline.

Bilingual (Spanish/English) candidates are strongly encouraged to apply.

TO APPLY:

Read the full Full-Time job description.

TO APPLY FOR THIS POSITION, APPLICANTS MUST COMPLETE AN ONLINE ASSESSMENT, LOCATED AT: https://www.ondemandassessment.com/link/index/JB-OQYCCU4YJ?u=172793  You will have an opportunity to submit your resume when you take the assessment. Only applicants who complete the online assessment will be contacted about this position.

Program Specialist (Quality Assurance, Compliance and Training)

AAASWFL seeks a diligent, detail-oriented individual to perform quality assurance, compliance, and training tasks. Completion of an online assessment is required for all potential applicants (see below).

The Program Specialist assists the Director of Programs to evaluate government-funded elder care services for compliance with grant requirements.  This person studies the requirements, rules and regulations that govern each grant, and evaluates the administration and management of these programs. The Program Specialist also provides support and technical assistance. This includes group trainings to sub-grantees, subcontractors, service providers and vendors to ensure continued compliance.  This position requires a high degree of organizational and analytical skills, attention to detail, and initiative.

TO APPLY:

Read the full Program Specialist job description and job requirements here.

In order to apply, applicants must first complete an online assessment, located at:  https://www.ondemandassessment.com/link/index/JB-1LN9NQ4DQ.  You will have an opportunity to submit your resume when you take the assessment. Only applicants who complete the online assessment will be contacted about this position.

Looking for a Volunteer Opportunity?

Our many volunteers provide vital programs to older adults and adults with disabilities across Southwest Florida.  If you join us as a volunteer, you can assist us in any of the seven counties we serve: Charlotte, Collier, DeSoto, Glades, Hendry, Lee, or Sarasota.  Visit our volunteer page for more information.