Area Agency on Aging for Southwest Florida HELPLINE: 866-413-5337


Careers at the Area Agency on Aging for Southwest Florida

Do you have a passion for helping others?  Are you sensitive to the needs of elders and people with disabilities?  Are you seeking a career in the nonprofit or government fields?  If the answer to any of the above questions is “yes,” consider joining our team at the Area Agency on Aging for Southwest Florida.


The Area Agency on Aging for Southwest Florida provides careers in the elder care network as well as essential business functions.  The Area Agency on Aging for Southwest Florida is an Equal Opportunity Employer (EOE) and a Drug-Free Workplace.  Applicants must pass drug testing and Level II background screening.

Salary for any posting is commensurate with knowledge and experience.  A competitive benefits package is provided to employees. All positions are located at our main office in North Fort Myers.

Open Positions:

Helpline (Information & Referral call center) Specialist – BILINGUAL PREFERRED

AAASWFL is seeking an empathetic specialist to provide information, referral and intake services to consumers, their caregivers and other professionals. The specialist needs excellent interpersonal and computer skills to provide non-biased information. Completion of an online assessment is required for all potential applicants (see below).

Information and Referral Specialists are the “face of the agency,” often serving as peoples’ first point of contact with AAASWFL. I&R Specialists primarily work with consumers via telephone; they are excellent, unbiased listeners who strive to provide excellent customer service through the Agency’s Elder Helpline.

Bilingual (Spanish/English) candidates are strongly encouraged to apply.


Read the full Full-Time job description.

TO APPLY FOR THIS POSITION, APPLICANTS MUST COMPLETE AN ONLINE ASSESSMENT, LOCATED AT:  You will have an opportunity to submit your resume when you take the assessment. Only applicants who complete the online assessment will be contacted about this position.

Looking for a Volunteer Opportunity?

Our many volunteers provide vital programs to older adults and adults with disabilities across Southwest Florida.  If you join us as a volunteer, you can assist us in any of the seven counties we serve: Charlotte, Collier, DeSoto, Glades, Hendry, Lee, or Sarasota.  Visit our volunteer page for more information.