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Strive not to be a success, but rather to be of value.

~ Albert Einstein

DOEA Programs and Services Handbook

DOEA Manual CoverThe State of Florida Department of Elder Affairs (DOEA) provides an annual Summary of Programs and Services.  Services and programs for elders vary in relation to consumer needs, demographics, funding availability and legislative directives. The links below will direct you to the DOEA’s 2017 Summary of Programs and Services documents.

2017 Update: Summary of Major Changes

Chapter 1-  DOEA Sponsored Programs: General Information, Planning Process and Aging Network, Monitoring, and Program Reporting Requirements

Chapter 2-  Intake, Screening, Prioritization, Assessment, and Case Management

Chapter 3-  Description of DOEA Coordination with Other State and Federal Programs

Chapter 4-  Title III and Title VII of the Older Americans Act (OAA)

Chapter 5-  Administration of the Community Care for the Elderly (CCE) Program

Chapter 6-  Administration of the Alzheimer’s Disease Initiative (ADI)

Chapter 7-  Administration of the Home Care for the Elderly (HCE) Program

Chapter 8-  Emergency Management and Preparedness

Chapter 9-  Administration of the Respite for Elders Living in Everyday Families (RELIEF) Program

Appendix A-  Service Descriptions and Standards

Appendix B-  Co-Payment for Service Guidelines for Community Care for the Elderly and Alzheimer’s Disease Initiative

Appendix C-  Client Information and Registration Tracking System (CIRTS)

Appendix D-  Minimum Guidelines for Recipient Grievance Procedures

Appendix E-  Background Screening Clearinghouse Instructions

Adult Protective Services Manual

APS Manual Cover PageThe DOEA, Florida’s Area Agencies on Aging, and the Florida Department of Children and Families produce a manual for Adult Protective Services (APS) referrals. Download the APS Referrals Operations Manual documents here.

Unit Cost Methodology

Elder care providers each offer a variety of services.  The DOEA Unit Cost Methodology helps lead agencies to project the cost of delivering services.  Use of this formula is a requirement for community partner funding.  Bidders must follow the Unit Cost Methodology when estimating costs. Download the Unit Cost Methodology (2018-2019 SGR Contract Module Worksheets.xls) here.