Area Agency on Aging for Southwest Florida HELPLINE: 866-413-5337

Careers

Careers at the Area Agency on Aging for Southwest Florida

Do you have a passion for helping others?  Are you sensitive to the needs of elders and people with disabilities?  Are you seeking a career in the nonprofit or government fields?  If the answer to any of the above questions is “yes,” consider joining our team at the Area Agency on Aging for Southwest Florida.

Jobs at AAASWFL

The Area Agency on Aging for Southwest Florida provides careers in the elder care network as well as essential business functions.  The Area Agency on Aging for Southwest Florida is an Equal Opportunity Employer (EOE) and a Drug-Free Workplace.  Applicants must pass drug testing and Level II background screening.

Salary for any posting is commensurate with knowledge and experience.  A competitive benefits package is provided to employees. All positions are located at our main office in North Fort Myers.

Open Positions:

Program Specialist

Program Specialists at the Area Agency on Aging are responsible for assisting the Director of Programs to develop, coordinate, implement and administer program planning, quality assurance, and program evaluation activities of the Agency.
These individuals are experts in the requirements, rules and regulations governing each grant program as it relates to their administration and management, providing technical assistance to the Agency’s sub-grantees, subcontractors, service providers and vendors. The Program Specialist promotes person-centered services and the well-being of older adults and adults with disabilities.  This position requires a high degree of organizational and analytical skills, attention to detail, and initiative.

TO APPLY FOR THIS POSITION, APPLICANTS MUST COMPLETE AN ONLINE ASSESSMENT LOCATED AT: https://www.ondemandassessment.com/link/index/JB-1LN9NQ4DQ.  You will have an opportunity to submit your resume via the testing site.

Click for full Program Specialist job description.

Information & Referral Manager

The Information & Referral Manager provides day-to-day oversight of the Elder Helpline call center team.  The Elder Helpline is a toll-free social service call center that assists older adults, adults with disabilities, caregivers and professionals by providing timely, accurate, and appropriate information and referrals to local service providers. The Information & Referral Manager position is an exempt management position on the staff of the Area Agency on Aging for Southwest Florida (AAASWFL).

The I & R Manager is responsible for managing and coordinating all functions of the Elder Helpline as well providing monitoring, oversight and coordination of quality assurance measures to ensure continuous improvement and compliance with policies, procedures, and regulations.  This position serves as a liaison with community agencies regarding the needs of seniors and persons with disabilities.  She/he is also liaison for all questions related to Information and Referral.  This position requires a high degree of independent action and initiative.

TO APPLY FOR THIS POSITION, APPLICANTS MUST COMPLETE AN ONLINE ASSESSMENT LOCATED AT:  https://www.ondemandassessment.com/link/index/jb-udsou7at6. You will have an opportunity to submit your resume via the testing site.

Click for full Information & Referral Manager job description.

Information and Referral SpecialistHelpline Careers

AAASWFL is seeking an empathetic specialist to provide information, referral and intake services to consumers, their caregivers and other professionals. The specialist needs excellent interpersonal and computer skills to provide non-biased information.

Information and Referral Specialists are the “face of the agency,” often serving as peoples’ first point of contact with AAASWFL. I&R Specialists primarily work with consumers via telephone; they are excellent, unbiased listeners who strive to provide excellent customer service through the Agency’s Elder Helpline.

TO APPLY FOR THIS POSITION, APPLICANTS MUST COMPLETE AN ONLINE ASSESSMENT, LOCATED AT: https://www.ondemandassessment.com/link/index/JB-OQYCCU4YJ  You will have an opportunity to submit your resume via the testing site.

Click for full Information & Referral Specialist job description.

How to Apply:

Click the link to complete the online assessment for the position you would like to apply for.  When you complete the assessment, you will have an opportunity to submit your resume via the testing site.  Only candidates who complete the online assessment, provide their resume through the testing link, and meet the minimum requirements of the position will be considered for each position.

Looking for a Volunteer Opportunity?

Our many volunteers provide vital programs to older adults and adults with disabilities across Southwest Florida.  If you join us as a volunteer, you can assist us in any of the seven counties we serve: Charlotte, Collier, DeSoto, Glades, Hendry, Lee, or Sarasota.  Visit our volunteer page for more information.